Why the Traditional Method of Running an Oral and Maxillofacial Surgery Practice is no Longer Effective and Competitive When it Comes to Dental Implant Services

One final consideration for Operational Excellence is that unlike what is typically thought this thinking is not just simply a set of tools that anyone can bring into their practice by following a ten-step guide. It is by no means a “quick-fix” for inefficiency or staffing issues associated with your practice. Operational Excellence takes time and adjusting to, and it takes the right people to accept it without resistance. It is a new way of thinking, problem-solving, and working that promotes constant improvement. Employees who undergo the training are taught to “seek perfection” continually, meaning to always identify and eliminate the waste to get as close to 100% efficiency as possible.

Ultimately, Operational Excellence not only allows for a better environment for you and your staff, but for your patients. This is the most central point to keep in mind for all of this. Patients should always remain the core value of any new activity, non-value adding activities elimination, or technique put into place using this methodology. They are what keeps the practice going day after day, and should be considered first. The bottom line of Operational Excellence is to anticipate what the patient will want and need, and deliver it before the patient asks for it.

Going back to the challenges mentioned earlier that practices face in todays economic, competitive, and regulated landscape, Operational Excellence allows you to rise to these challenges while raising your bottom line. This is done all the while significantly improving your practice for everyone involved.

Fig 15- Continuous improvement

Please visit www.aiidglobal.org for further information.

For additional inquiries or correspondence, please contact Hamid Shafie at hrshafie@aiidglobal.org.

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