Why the Traditional Method of Running an Oral and Maxillofacial Surgery Practice is no Longer Effective and Competitive When it Comes to Dental Implant Services
OMS Practice No Longer Competitive in Dental Implant Services | Hamid Shafie, DDS; Norman Firchau, PhD; Kenneth Wu, DDS |
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Patient Experience Includes the Whole Process from Start to Finish: The entire treatment should be a positive experience for the patient. The ultimate goal of an implant practice that has implemented Operational Excellence should be achieving the following:
If you examine other industries you will realize how their error-free system impact our daily lives. Just imagine how our lives would look like if, instead of a 100% no-defect standard, a 99.9% no-defect was “good enough.” Here are some examples:
As you can see, it is critical for your practice to achieve zero defect status in an implant practice. Your Team: You always have to strive to build a team that has an attitude and commitment towards achieving excellence. You can teach everything in business except the attitude. This means you will never succeed in your implant practice if you are employing people who do not have right attitude toward your practice and your patients. Start implementing the following processes:
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Volume 22.6 |